FAQs

1. What materials do you use in your jewelry?
At asmiera, we use high-quality materials, including sterling silver, gold, and precious gemstones. Each piece is crafted with care to ensure durability and lasting shine.

2. Is your jewelry hypoallergenic?
Yes! Our jewelry is designed to be skin-friendly. We ensure that all materials are free from common allergens like nickel to provide a comfortable wear experience.

3. How do I care for my asmiera jewelry?
To maintain the beauty of your jewelry, avoid exposure to water, perfumes, and chemicals. Store your pieces in a dry, cool place, and polish them with a soft cloth to keep them looking their best.

4. Do you offer customization or personalization?
Yes, we offer customization on select items. If you're looking for something specific or want to personalize a piece, feel free to contact us, and we'll be happy to help!

5. What is your return policy?
We offer a 7-day return policy on all unused and undamaged items. If you're not satisfied with your purchase, please reach out to our support team for assistance.

6. Do you ship internationally?
Currently, we only offer shipping within India. We are working to expand our shipping options in the future, so stay tuned for updates!

7. How long will it take to receive my order?
Domestic orders typically take 3-7 business days to arrive. International shipping times vary but generally take 10-15 business days. We provide tracking information for all shipments.

8. What payment methods do you accept?
We accept all major credit cards, razorpay, and other secure payment options. Your information is always protected with our safe checkout system.

9. Do you offer gift wrapping or special packaging?
Yes! We offer complimentary gift packaging with every order. If you're purchasing as a gift, let us know, and we’ll ensure it’s beautifully packaged for a special presentation.

10. How can I contact customer support?
You can reach our customer support team via email at asmi24era@gmail.com. We are available to assist you with any questions or concerns you may have.